WHAT MY CLIENTS ARE SAYING

What a love about Susan is that she is willing to go the extra mile. She is so calm and confident that you will get the right house that when it happens all you can say is that she is right. Loved working with Susan and 1000% recommend if you are looking to buy a house.

Susan was wonderful to work with. She came up with multiple strategies since the market seemed to be turning at the time we were trying to sell my home. She was always available, even from vacation in Norway!! She's great to work with!

Susan Hintz I’d a great realtor and we couldn’t have found someone more caring, supportive, and responsive to our needs and questions. She is trustworthy and we would highly recommend her if they are looking for a realtor who gets the job done in a professional, thorough manner. We found our home in Midlothian within two days. What we liked most about the process is that we had total confidence in her and Kelly. Thanks!!

This is our second home purchase with Susan Hinz—the first in the Chester/Colonial Heights area and now a single-family home in Midlothian. The fact that we chose to work with Susan again speaks volumes about the trust and confidence she inspires. From the beginning, Susan took the time to understand our budget and priorities, quickly identifying suitable properties and arranging timely showings. What sets her apart is her willingness to go beyond the surface—she isn't afraid to crawl into crawl spaces, point out potential concerns, and give honest, experience-based advice. At every stage, she balanced enthusiasm with thoughtful guidance, helping us make confident decisions on what is one of life's most important financial investments. Susan also made the buying and financing process remarkably smooth through her expertise and extensive network of trusted professionals. Even after closing, her thoughtful gestures and ongoing communication have made us feel genuinely valued rather than simply marketed to. I would enthusiastically recommend Susan Hinz to friends and family. She is an exceptional realtor, a true professional, and a genuinely wonderful person to work with.

Susan is the absolute best. There’s no other way to say it. Really though, Susan worked so hard and did everything in her power helping us buy our home. She listened, explained, encouraged, and gave hope when our ways low. She worked so fast when listings came up to get us information and in to see home that fit our wants. We are happily settling into our home in a neighborhood we only dreamed of being in! She continues being a great source of knowledge when we have questions or need referrals. I couldn’t recommend anyone better to help you find or sell your next home!

Susan helped my brother and me with our real estate transaction of land. She researched comps and helped us feel empowered with our decision. She went above and beyond and exceeded our expectations. We would recommend her highly! No hesitation!

My husband and I really enjoyed working with Susan Hinz! We found an amazing house in Midlothian. She is an amazing realtor who was very helpful in walking us through the process as first time home buyers and answering all our questions. Susan has many quality connections that also proved to be quite helpful when looking at various repairs the house might need.

Susan was absolutely incredible to work with - both on the sale of our home, and the purchase of another home. She was detailed with her information and was always accessible. From start to finish, she was with us every step of the way! And most importantly, she genuinely cared and wasn't simply pursuing another 'transaction'.

We loved working with Susan and her team! Zero stress throughout the entire process. They coordinated all aspects of both our purchase and sale, including communicating with our mortgage broker. What a true blessing to work with this team.

We loved working with Susan to purchase our first home! She is very efficient and made the whole process easy!

We had a fantastic experience working with our Susan. She did an amazing job preparing and staging our home—it looked incredibly professional and truly showcased the space. She was also an invaluable resource when it came to fixing items around the house, quickly connecting us with people who could get things done efficiently (since we are no long local). Her communication (and her team) throughout the entire process was excellent. She kept us informed every step of the way and made what could have been a stressful experience feel smooth and well-managed. We were sad to say goodbye to our lovely home in the Foxfield Community of Moseley, but Susan made it a painless process. We highly recommend her to anyone looking to buy or sell a home!

Susan was an absolute joy to work with. She represented me in both the sale and purchase side. She was professional and thorough and always had my best interest in mind during negotiations. Susan's integrity and diligence shined throughout the entire process. I will HIGHLY recommend her to friends and family.

If you want the BEST realtor for buying or selling your property you will find no one better than Susan Hines! She responded quickly to all of our questions, Susan has a wide knowledge of the area and walked us through the process of purchasing our home. She made it easy and stress free.

I can't say enough good things about my experience working with Susan Hinz. From day one, she went above and beyond—staging the house beautifully, helping me locate trusted contractors, and even working late into the night to make sure every detail was handled. What truly blew me away was her dedication, even while on vacation. But what mattered most to me was the way she showed up not just as a realtor, but as a true friend. She helped manage my stress through every step of the process and made what could have been overwhelming feel doable. I never felt alone in the journey. She guided us both in the selling of our home and the purchase of our next home. Susan is someone I now consider a forever friend, and I recommend her without hesitation to anyone looking for more than just a transaction—someone who truly cares.

I bought my house in Richmond with her and sold it with her when I left the area. She is by far the best agent you can get. And I’ve bought more than a few properties in my life. She really did fight for me to get my home. And when it came to sell she took care of me like family. I had already moved out of the area and she took care of it all. Sold it with in 2 days of listing and over ask. She is truly the best.

Susan Hinz is a trusted and experienced REALTOR® in Richmond, VA, who I’m proud to have in my referral network. Her professionalism, strong communication skills, and deep understanding of the Richmond market make her a true asset to her clients. I know that anyone I refer to Susan will be treated with care, honesty, and expert guidance from start to finish. If you're looking to buy or sell in Richmond, I highly recommend reaching out to Susan!

My husband and I found Susan unexpectedly and randomly. The realtor we started working with was fine but we didn't really feel like that person was invested in helping us. We had not signed any contracts, so we weren't committed to anything. My husband and I attended an open house, solo. We ended up connecting with Susan at the open house and it was the best decision we made. She was (is) patient, kind, and devoted. She connected with our family. Knows our children. She really took the time to invest in helping us. That was 3 years ago and we are still invited to her events and blown away by her willingness to stay connected with us. She made us feel like we were her only clients. She worked around our schedule instead of us having to "always" work around hers. She built a relationship with us and we will use her again in a heartbeat. She's just that awesome 😁

Susan’s professionalism outshines them all! She’s very attentive to detail and goes above and beyond in doing what’s in your best interest and making you happy. She sold a house for me and helped me buy another one in a short time frame communicating and working out every detail from start to finish. She was my listing agent and my buying agent. I highly recommend hiring her when buying or selling a home.

I can't say enough about Susan and her team. From point of contact, walking us through the process and until the day we closed she communicated well and found us exactly what we wanted in our dream home. Thank you Susan you are a Rockstar agent and I will always refer you to friends, family and anyone else I come into contact with.

Susan was awesome to work with! She explained every part of the buying process to us as we prepared an offer for our new home in Claremont, VA. She also just helped us sell my mother-in-law's home in Midlothian, VA. This one was more difficult because of the need to clean it out and sell it as-is. Susan went above and beyond to help us get that house on the market and ultimately sell it to a young family who is thrilled to be there. Susan is professional, knowledgeable, optimistic, and helpful. I highly recommend her for your home buying or selling needs!